Terms of Service

Who we are

UpSocialz sells social media growth services, such as followers, likes and views, to customers in Ghana. These terms are the agreement between you and UpSocialz when you use our website.

By creating an account you agree to these terms, our Privacy Policy and our Refund Policy.

Your account

• By creating an account you confirm you are at least 18 years old.
• Use a real email address. We use it to confirm your account and to tell you about your deposits, orders and support tickets.
• Keep your password to yourself. You are responsible for what happens in your account.

Your wallet

You pay for orders from a wallet in Ghana cedis. You add funds through Paystack with Mobile Money or a card, and they appear in your wallet once Paystack confirms the payment.

Wallet balance is store credit. You can spend it on any service, but it cannot be withdrawn, cashed out or moved to another account, and it does not earn interest.

Orders

Each service shows its price in cedis per 1,000, its minimum and maximum quantity, and the start time and speed our supplier states. The price you see when you place an order is the price you pay, and it comes out of your wallet straight away.

You give us a public link to the profile, post or video. We never ask for your password, and you should never share it with us. Keep the link public until the order is complete, or delivery can fail.

Orders go to delivery as soon as you place them, so an order cannot be cancelled or changed once started.

Start times and speeds are estimates from our supplier, not promises.

We do not offer refills. If a count drops after an order is delivered, we do not top it up.

Refunds

If an order fails, or is only partly delivered, the part that was not delivered goes back to your wallet automatically. Refunds are always made to your wallet and never paid out in cash. The Refund Policy explains this in full.

Using UpSocialz fairly

• Only order for accounts and posts you own or are allowed to promote.
• Do not use UpSocialz for anything illegal, or to promote content that harms, harasses or deceives people.
• Do not try to get around our prices, limits or security, and do not pay with a card or account that is not yours.

Social platforms set their own rules, and some do not allow bought engagement. Bans are very unlikely because delivery is gradual, but we do not control the platforms and cannot promise how they will treat your account.

Suspension

We may suspend an account that breaks these terms, for example after a disputed or fraudulent payment. A suspended account can still sign in to see its history and support tickets, but cannot add funds or place orders.

Changes

Prices can change, for example when exchange rates or supplier costs move. A price change never affects an order you have already placed.

We may update these terms. When we do, we change the date at the top of this page. Using UpSocialz after an update means you accept the new terms.

Our responsibility

We provide UpSocialz as it is and work to keep it running well. As far as the law allows, we are not responsible for indirect losses, and our responsibility for any order is limited to what you paid for it.

These terms are governed by the laws of Ghana.

Contact

Questions about these terms? Open a support ticket from your account and we will reply there.